◇ Process:

•  Once the commission details are settled, we'll proceed with the payment only once I’m able to start working on the project.

• I'll show you the sketch and lineart + base colors of the model and you can request revisions as needed. After those are approved, I'll continue working until finalization.

• During the rigging process I'll show you updated on the main aspects and await your approval before continuing. These will be at least for the head angles, body angles, expressions and physics.

• Once the model is finished, I'll send you the files and help you during the set up process if needed.

• Toggles and extras can be added at any time in the future. Any round of additions after the main model was finished will have a minimum billing of $100 (this is to cover having to export, prepare the files, and test again for any new additions regardless of their size. This is only a minimum, it does not go on top of the additions' price).

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◇ Payment:

• You can choose to perform the payment in the following ways:
  1) Full payment upfront
  2) Half of the payment upfront, and half once the model art is approved (before I start to rig)
  In either case, I will not continue until the payment is received.
   

• Accepted payment methods:
  -  Wise - Debit/credit card or a local bank transfer in your local currency via Wise Please check the accepted countries/currencies here (your currency must be listed on available to send to and from).
  -  Paypal
  -  ACH or Wire bank transfer - US only
  -  SEPA bank transfer - Europe only
  -  Interac - Canada only

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◇ Rights:

• Live2D commissions include commercial rights to use the model as you see fit in your commercial activity.

• I reserve the right to share the image of the model (only a low resolution .png, not the .psd or rig files) in my portfolio and social media as an example of my work. I will not share any images of the model before you make it public yourself or consent.

• Adding pre-made assets with tools such as VTS item feature or its native color editor is allowed.
   

◇ Revisions:

• The amount of free revisions included with Live2D commissions are as follows:
  Model Art
  Sketch phase: 5 rounds of big or minor revisions
  Lineart with base colors: 3 rounds of minor revisions
  Finished model: 3 rounds of minor revisions
  Extra facial expressions/stickers: 2 rounds of big or minor revisions
  Rig
  Any individual feedback round (head angles, body angles, etc): 2 big revisions + 3 minor revisions
  Finished model: 5 minor revisions if you need any further adjustment after testing the model yourself

• Further revisions will be charged an extra fee, depending on the complexity and amount of work to be redone. The extra fee is valued at $100 USD per working hour (communication included), with a minimum billable time of 15 minutes ($25 USD) for model art or rig revisions and 10 minutes ($16 USD) for extra facial expression revisions.
  A round of revisions is counted as all the feedback you give me after I deliver you the sketch/lineart/finished work, even if multiple things need to be changed. For example: I show you the sketch, you want to change part A, I deliver the revised sketch, you want to change part B. This counts as 2 rounds of revisions. Instead, if I show you the sketch, and you ask me to change part A and part B on the same feedback, it counts as 1 round of revisions.

 

◇ Cancellations and Refunds:

• Cancellations are allowed at any time before payment. Once the payment was made, refunds will be given only for the percentage of work left to do. After the commission is finished, there won't be any type of refunds available.

• In the case the client ceases communications in the middle of a commission for 3 months or more, there won't be any type of refunds available no matter the percentage of work completed, and I may not be able to continue with the commission at a later time.

• If I have any problems that make me unable to finish your commission within a 6 months time frame after payment was made, I'll offer a full refund. The 6-months refund does not apply in the case the slow progress is because of the client's lack of communication or the scope of work increasing.

• I retain the right to cancel the commission for any reason at any time before completion. In such case, you will get a full refund.

• If a refund is requested by the client, the payment processing/currency conversion fees both ways won't be refunded, as those were paid to the payment service.

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◇ Deadlines:

• Set deadlines can be discussed prior to starting the commission. Please understand that although I can guarantee my working speed, I cannot do the same for the client's communication and project scope. So the following terms apply:

• After the first 24 hours (weekends excluded) the client doesn't pay or reply to inquiries that hold me from continuing, the deadline will be extended by the amount of days that have passed after the inquiry was made.

• Any revisions outside of the free limit or increase in the project scope will also extend the deadline for another 24 hours or more depending on the complexity.

• In the case the deadline is not met, you can either get a full refund (the commission won't be completed and no work will be delivered), or we can renegotiate a new deadline and terms.

 

◇ Files Storage:

• Once a commission is finished, approved, and delivered, I’m not responsible for the proper storage of the finished file, and may not be able to deliver it again in case it gets lost.

 

Changes on any of these terms can be discussed prior to starting the commission(s).

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