Terms of Service - VTuber Commissions

Process:

  •  Once the commission details are settled, I'll send you the payment invoice only once I’m able to start working on it.

  • I'll show you the sketch and lineart + base colors of the model and you can request revisions as needed. After those are approved, I'll continue working until finalization.

  • Once the finished model has been approved, I'll send you the .psd file ready to be rigged. 

Payment:

  • You can choose to perform the payment in the following ways:
    1) Full payment upfront
    2) Half of the payment upfront, and half once the sketch is approved
    In either case, I will not continue until the payment is received.

     

  • Accepted payment methods:
    Paypal

    -  ACH bank transfer - US only
    -  SEPA bank transfer - Europe only
    - Debit/credit card or a local bank transfer in your local currency via Wise. Please check the accepted countries/currencies here (your currency must be listed on available to send to and from).

Rights:

  • Live2D commissions include commercial rights to use the model as you see fit in your commercial activity.

  • I reserve the right to share the image of the model (not the .psd, and only in low resolution) in my portfolio and social media as an example of my work. I will not share any images of the model before you make it public yourself or consent.
     

Revisions:

  • I'll make only one big revision (as in, completely redoing the sketch) and up to 4 rows of minor revisions in the sketch phase.

  • The lineart with base colors stage, or finished illustration, have 2 rows of minor revision each.

  • Further revisions will be charged an extra fee, depending on the complexity and amount of work to be redone.

  • Revisions that are requested by the rigger (for example, cutting some part, etc) generally aren't charged extra.
     

Cancellations and Refunds:

  • Cancellations are allowed at any time before payment. Once the payment was made, refunds will be given only for the percentage of work left to do. After the commission is finished, there won't be any type of refunds available.

  • In the case the client ceases communications in the middle of a commission for 3 months or more, there won't be any type of refunds available no matter the percentage of work completed, and I may not be able to continue with the commission at a later time.

  • If I have any problems that make me unable to finish your commission within a 6 months time frame after payment was made, I'll offer a full refund. The 6-months refund does not apply in the case the slow progress is because of the client's stagnant communication.

  • I retain the right to cancel the commission for any reason at any time before completion. In such case, you will get a full refund.

Files Storage:

  • Once a commission is finished, approved, and delivered, I’m not responsible for the proper storage of the finished image, and may not be able to deliver it again in case it gets lost.

 

Changes on any of these terms can be discussed prior to starting the commission(s).